Privacy Policy
Last updated: 1 March 2026
Educational Voice Ltd is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We are the data controller for personal information collected through this website and in the course of providing our animation services.
Company name: Educational Voice Ltd Company number: NI663300 Registered office: 31 Henry Place, Belfast, Northern Ireland, BT15 2AY, United Kingdom Telephone: 028 9592 1058 Email: [email protected] ICO Registration Number: ICO:00013335413
Studio location: View Educational Voice on Google Maps
About Educational Voice and This Website
Educational Voice Ltd is a Belfast-based 2D animation studio incorporated in Northern Ireland in July 2019, founded by Michelle Connolly. From our studio at 31 Henry Place, Belfast, we create professional educational animations, explainer videos, corporate training animations, sales animations, and healthcare animations for clients across Northern Ireland, Ireland, and the UK. Our registered business activities cover educational support services, pre-primary and primary education content, and cultural education (SIC codes 85100, 85200, 85520, and 85600).
This Privacy Policy applies to all personal data collected through our website at educationalvoice.co.uk and through our business relationships with clients, prospects, and contacts.
Our website provides information about our animation services including 2D animation, explainer videos, educational animation, corporate training animation, sales animation, and animation consultation. Completed work is showcased in our animation portfolio.
1. What Personal Data We Collect
Through our website contact form When you submit an enquiry, we collect your name, email address, telephone number if you provide it, and the content of your message. We use this solely to respond to your enquiry and follow up on potential projects.
Through direct email or telephone contact If you contact us by email or phone, we retain a record of that correspondence and any personal information within it for the purpose of managing our response and any resulting relationship.
During a client relationship When you commission animation services, we collect information needed to manage your project and our commercial relationship. This typically includes your name, job title, company name, billing address, email address, telephone number, and payment information. Payment details are processed through secure third-party processors; we do not store payment card numbers.
Automatically through website visits When you visit our website, we automatically collect standard technical data including your IP address, browser type and version, operating system, pages visited, time on pages, and referring site. This is collected through cookies and analytics tools as described below.
2. How We Use Your Personal Data
Responding to enquiries – using your contact details to reply when you get in touch through our website, by email, or by telephone.
Delivering animation services – managing your project, communicating during production, and delivering your agreed files and deliverables.
Processing payments and managing accounts – issuing invoices, processing payments, and maintaining financial records as required by law.
Improving our website – analysing how visitors use educationalvoice.co.uk to improve content and experience for future visitors.
Meeting legal obligations – retaining certain records as required by company law, tax law, and financial regulation.
Sending relevant communications – where you have given us permission, we may send occasional updates about our services. You can opt out at any time, immediately and without question.
3. Our Legal Basis for Processing
Contractual necessity – processing required to deliver the animation services you have commissioned, including project management, communication, and invoicing.
Legitimate interests – responding to enquiries, maintaining client relationships, and analysing website usage, where our interests are not overridden by your rights and freedoms.
Legal obligation – retaining financial, tax, and business records for the periods required by UK law.
Consent – where you have explicitly opted in to marketing communications or other specific processing. You may withdraw consent at any time.
4. Cookies
Our website uses cookies: small text files placed on your device to support website functionality and help us understand how the site is used.
Essential cookies – necessary for the website to function. These cannot be switched off as they support core features including contact forms and page navigation.
Analytics cookies – we use Google Analytics to understand how visitors navigate our site. These cookies collect data in aggregated, anonymised form. No personally identifiable information is sent to Google without your consent.
Functional cookies – these help us remember preferences and provide a more consistent experience across return visits.
You can manage or withdraw consent to non-essential cookies at any time through your browser settings or through our cookie consent tool. For guidance on managing cookies, visit allaboutcookies.org or the ICO’s guidance on cookies.
5. Who We Share Your Data With
We do not sell your personal data to any third party. We share data only with trusted service providers who support our business operations, and only to the extent necessary for their specific function. These include website hosting providers, email service providers, secure payment processors, cloud-based accounting software, and Google Analytics.
All third-party providers are contractually required to handle your data securely, process it only for the purpose we have defined, and comply with applicable data protection law. We do not transfer your personal data outside the UK or European Economic Area unless appropriate safeguards are in place.
6. How Long We Keep Your Data
Enquiries that do not result in a project – retained for up to 12 months, then securely deleted.
Client project records – retained for 7 years following project completion, in line with standard UK business record-keeping requirements.
Financial and invoicing records – retained for 7 years as required by HMRC.
Marketing communications – retained until you opt out or withdraw consent, at which point your details are removed within 10 working days.
Website analytics data – retained in anonymised, aggregated form for up to 26 months through Google Analytics.
7. Your Rights Under UK GDPR
Right of access – you can request a copy of the personal data we hold about you.
Right to rectification – you can ask us to correct data that is inaccurate or incomplete.
Right to erasure – you can ask us to delete your personal data in certain circumstances.
Right to restrict processing – you can ask us to limit how we use your data while a request is considered.
Right to data portability – you can request your data in a structured, machine-readable format.
Right to object – you can object to processing based on our legitimate interests.
Right to withdraw consent – where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at [email protected] or write to us at 31 Henry Place, Belfast, Northern Ireland, BT15 2AY. We will respond within one calendar month of receiving your request. There is no charge for exercising your rights in ordinary circumstances.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. Our website is served over HTTPS. Access to personal data within our team is restricted to those who need it to perform their role.
No method of internet transmission is completely secure, and we cannot guarantee absolute security against all possible threats.
9. Third-Party Links
Our website contains links to external sites for reference and convenience. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policy of any external site before submitting personal information to it.
10. Children’s Privacy
The Educational Voice website and our commercial services are directed at businesses, professionals, and organisations. While we produce educational animation content for children’s learning environments, we do not knowingly collect personal data directly from children under 13 through this website. If you believe we have inadvertently collected such data, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date of the most recent update is always shown at the top of this page. Where changes are material, we will notify active clients directly.
12. How to Raise a Complaint
If you are unhappy with how we have handled your personal data, please contact us first at [email protected]. We aim to respond within 10 working days.
If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office (ICO):
ICO website: ico.org.uk ICO helpline: 0303 123 1113 (Monday to Friday, 9am to 4:30pm) ICO registration number: ICO:00013335413
13. Contact Us
Educational Voice Ltd (company number NI663300) 31 Henry Place, Belfast, Northern Ireland, BT15 2AY 028 9592 1058 [email protected] Submit an enquiry online Find us on Google Maps